MyPortal HR

Your unique point of entry to access ENGIE GBS Services

Rethink & digitise processes

Ease follow up and traceability of HR requests

Enable your staff to save time without worrying

Our solution

More than support, a partnership

A unique self service oriented portal enabling to carry out and follow up all your HR requests, access customised contents related to HR news (HR Q&A, regulatory contents…)

 

A customised experience for your staff, taking their localisation, organisation & habbits into account, as well as their satisfaction throughout a measure of the service quality level

 

A portal completed by multi-channels solutions such as a Chatbot (MyPortal virtual assistant), a Live Chat (instant messenger) and the possibility to be called back by a dedicated team (Web Call Back)

In detail

  • A unique self service driven portal to generate and follow up your requests, access HR personalised contents linked to HR news.
  • A customised experience for your staff, taking their localisation, organisation & habbits
  • A framework enabling a monitoring of the service quality level
  • Chatbot (MyPortal virtual assistant)

Video Presentation My Portal

Our customers

Key Figures

Requests
300 00
Users
28 500
HR Services
300
HR Articles
4000
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